Big Yellow Truck Septic

About

The team at Big Yellow Truck

A full-service septic company: maintenance, pumping, HydroJet Service, repairs, installs and inspections — and one number that gets back to you.

Book onlineCall (250) 792-1122
Calvin Bailey and Brittany Bjornson, owners of Big Yellow Truck
The Big Yellow Truck team in front of one of the trucks

A message from the owners

Big Yellow Truck (previously known as Yellow Truck Septic) has new owners, Calvin Bailey and Brittany Bjornson. They were previously farmers in the community and are thrilled to be servicing the Comox Valley and Nanaimo.

Jamie built the company on professionalism and accountability. When Calvin and Brittany bought it from him in September 2023, he handed them the torch. They have built on that legacy since, adding a second location in Nanaimo, and carry it on with pride, committed to serving their community and every customer who trusted Yellow Truck Septic.

Calvin Bailey — My name is Calvin Bailey and I was most recently farming and involved in developing a piece of raw land into arable land. I have a background in Accounting and Business Development through education and previous employment as a Financial Controller of an HVAC company and then Business Development Officer for a college. When we met Jamie, we were intrigued to learn about the septic industry and how we could get involved. Jamie at Yellow Truck Septic is a hard-working gentleman who built an amazing business with foundations of professionalism and accountability. I am deeply honoured to learn and continue Jamie's legacy.

Brittany Bjornson — My name is Brittany Bjornson and I'm actively involved as an Indigenous Support Worker through Indigenous Education, Comox Valley School District. I met Jamie when we were farming in the community. His charismatic and friendly attitude drew us to be connected and involved with his business plans. For a few years, we would check in with Jamie and continuously think about how his legacy needs to continue. We always wanted to be the ones to take on Yellow Truck Septic. We are ambitious and driven, excited, and pleased to provide service to our community once again.

One system. Full service.

Maintenance is the centre of it. What each visit shows decides the work that follows — and every repaired or new system comes back into the plan.

MaintenanceThe annual visit: every component inspected, the effluent filter cleaned, sludge and scum measured, recommendations you can act on.

  • Booked on its own

    When you need it on paperInspectionFor a sale, a permit or the Regional District: the system's condition in a clear, professional report.

  • Booked on its own

    For commercial kitchensGrease trap cleaningThe trap pumped out and cleaned — on a schedule.

What a visit can call for

  • When the tank shows itPump-outFull cleanout, filter and tees, chamber checks.

    Solids out of the tank

  • When lines show buildupHydroJet ServiceRoots, grease and debris cleared from lines and field.

    Flow restored

  • When a component failsRepairDiagnosed on a service call and quoted before any work begins. 12-month warranty.
    • ThenFollow-upAt the maintenance visits that follow, the repair is checked to confirm it is working as intended.

    Back in working order

  • When a new system is neededInstallType 1 and 2 designed and installed; Type 3 designed by a professional engineer.
    • On larger jobsPrimary contractingExcavation, hydrovac, electricians, trades and permits coordinated under one contract.

    A new system on the plan

What it adds up to

Regular maintenance, pump-outs, HydroJet Service and timely repairs lead to the same place.

  1. Better system healthMeasured every year, pumped when the tank shows it and kept clear, the system works the way it was designed to.
  2. Fewer repairsProblems are caught at a visit, before they become costly repairs.
  3. Longer system lifeProper care helps a system reach the working life it was designed for.

Every repaired or newly installed system re-enters the maintenance plan: the next visit checks the work and measures again, so the trend from visit to visit shows how the system is doing.

Full service, one company

That is what full-service means: the crew that finds the problem is the crew that fixes it — one company, one number, one record of your system.

Maintenance

The annual visit at the centre of it all: each component inspected, the effluent filter cleaned, sludge and scum measured, recommendations you can act on.

Maintenance plans

Pumping

Vac trucks for residential tanks, commercial tanks and holding tanks — booked from what the maintenance visit measures, not from the calendar.

Book a pump-out

HydroJet Service

High-pressure clearing of blockages, roots and the buildup of fats and grease from lines and fields, restoring flow and drainage.

What is involved

Repairs

Pumps, floats, filters, tees, lids and lines — repaired by the same crew that found the problem, with a 12-month warranty on the work.

Repairs

Installs

Evaluation and estimate, then design, then installation, for Type 1 and Type 2 systems; Type 3 systems are designed by a professional engineer.

Installs

Inspections

Real-estate deals, Regional District compliance, additions and renovations — a camera inspection and a clear, written report.

Request serviceCall (250) 792-1122

Commercial

Grease traps for kitchens and food plants, scheduled tank service for businesses, and primary contracting for the larger jobs.

Commercial

Office & dispatch

One number for everything we do. Bookings, questions and your system's history on file — Big Yellow Truck gets back to you.

Contact

Why you should trust us

  • Fully licensed and trained technicianswe offer continuous education and training for all of our drivers and technicians, ensuring you receive the best service possible.
  • Fully stocked service truckseach of our trucks comes fully stocked with its own set of equipment, ensuring that your technician is readily prepared for any situation.
  • All-in-one service providersfrom design to ongoing maintenance, to timely repairs, we're with you every step of the way.
  • Industry-leading 12-month warrantieson installs, repairs and maintenance items, residential and commercial. Pump-outs and HydroJet Service are not covered.

On Google

4.9 out of 5 from 373 Google reviews, as of October 2026

Our reviews, live from Housecall Pro.

Read all our reviews

News from Big Yellow Truck

What is new — locations, services and changes to the business, newest first. The location pages show the items tagged to their region.

Coming soon

Coming soon

Big Yellow Truck is growing. We are looking for opportunities to partner with other companies and to expand into new areas. Wherever we go next, the promise stays the same: top-quality service and environmental stewardship across the region.

PartneringTalk to us about partnering →
Septic Education BlogNews is what is new at Big Yellow Truck. The blog is how septic systems work: what a visit covers, what the measurements mean, and what the regulation asks of an owner.
Open the blog

Book the truck.

Book online nowCall (250) 792-1122